SKILLS 

• Proficient in MS Access, MS Excel, PowerPoint, Visio, MS Project, etc.
• ERP/MRP systems: Business Control and Planning System (BPCS), some SAP/R3
• MySQL, SQL and some PHP
• HTML, Dreamweaver, Adobe Illustrator, ImageReady, and Photoshop,
• Mac OS
• MS Outlook, Lotus Notes, Lotus SmartSuite
• Drafting business and contractual documentation, presentations, overviews and reports
• Languages: Russian, basic German 

EDUCATION 

• Series 6, 63 , NASD certification
• Adobe Illustrator, UC Berkeley Extension, Spring 2005
• B.S. in Management Information Systems , Summa Cum Laude, December 2002. Menlo College, Atherton, CA
• FCE certificate, Cambridge course of business English language, 03/2000. British Counsel, St. Petersburg, Russia
• Advanced Degree in Economics/Marketing (masters equivalent) , 05/1997. State University of Economics and Finance, St. Petersburg, Russia
• Guest student, Marketing Research Course, paper on significance of ISO 9001-9004 in Marketing written in German, 12/1995. Ernst-Moritz-Arndt University, Greifswald, Germany. 

03/2003 – 12/2005 Marketing and Business Systems Analyst, San Francisco

• Steered projects between marketing, operations, and business development teams to improve workflow, optimize operational efficiency, and financial analysis effectiveness.
• Designed and implemented methodology to evaluate online marketing campaigns for 7 mutual funds. Performed campaign budgeting; cost, seasonality, ROI, and other marketing analyses
• Designed, delivered and maintained MS Excel and MS Access macro-driven models and tools along with GUI to allow for effective marketing campaign monitoring and customer analysis.
• Identified areas for development and implemented changes through automation and workflow redesign, reducing manual data processing by approximately 500 labor hours annually.
• Supervised and optimized mutual fund fulfillment process
• Ran customer service improvement project
• Completed ad-hoc marketing communication and graphic design jobs.
• Supervised work of 3 people.

Work Experience  

03/2006– 03/2007 Business Analyst Inventory Optimization, Gap Inc. San Francisco, CA

• Served as a primary liaison between Distribution and IT to translate new process requirements into system specifications and fine-tune them after the system roll-out
• Identified process bottlenecks, measured and reported on business partner adherence to new processes
• Initiated and orchestrated exchange of best practices and research results across 4 brands
• Analyzed business impact of optimized distribution processes on cross-functional teams workload and performance
• Analyzed and presented high level sales statistics to report optimization impact to senior executives
• Created training materials and delivered training around business drivers and processes to cross-functional groups of 10-25 people
• Coordinated training, roll-out and communications around Inventory Optimization projects
• Worked with cross-functional teams to troubleshoot issues; tracked communicated resolution where appropriate
• Worked with the corporate training group to incorporate tactical training into new-hire on-boarding programs

1998-2001 Project Manager, Wm. Wrigley Jr. Company, St.-Petersburg, Russia

• Evaluated corporate strategic plans to set short-term and long-term goals and objectives in an ERP/MRP environment.
• Maintained and coordinated new product launch schedules between Sales, Materials, Production departments.
• Established product inventory level goals.
• Coordinated with Sales and Marketing to assure accurate sales forecasts.
• Scheduled product manufacturing to balance customer needs, material availability, factory capacity and inventory requirements in the MRP environment.
• Scheduled labor and capacity utilization.
• Prepared analytical monthly production reports.
• Maintained the database used by Sales and Purchasing departments.
• Supervised work of 2 people

1997-1998 Inventory Analyst, Wrigley Company, St.-Petersburg, Russia

• Responsible for inventory control and production materials purchases.
• Reduced loss allowance numbers by $250,000 per fiscal year.
• Functioned as main liaison for suppliers and forwarding agents.
• Maintained Bills of Material.
• Created monthly reporting system to track stock levels of ingredients and wrapping materials and evaluate consumption vs. Bills of Material and forecast requirements.
• Provided key support for the materials manager, customs specialist, and production planner. 

EXTRACURRICULAR ACTIVITIES AND AWARDS

• Web and graphic design
• 8 years on the Saint-Petersburg synchronized swimming team, winner of multiple local and national contests;
• President and International Student Scholarships, Menlo College
• Menlo College Dean’s List Fall 2001 – Spring 2002
• WeeklyLeadership workshop, Menlo College;
• Vice-President Menlo College International Club;
• AIESEC (the largest student-run exchange organization in the world) member, State University of Economics and Finance, St. Petersburg, Russia.